Go to and download the Citrix Receiver Workspace. Navigate to the download folder on your computer and click on it to begin install. Citrix Workspace app for Mac provides you with self-service access to resources published on Citrix Virtual Apps and Desktop servers. Deprecation The announcements in this article are intended to give you advanced notice of platforms, Citrix products, and features that are being phased out so that you can make timely business decisions.
Applicable Products
- ShareFile
Information
/ Downloads / ShareFile / Clients and Plug-ins. Clients and Plug-ins Subscribe to RSS notifications of new downloads. ShareFile Enterprise. Citrix Files for Windows. Citrix Files for Mac. ShareFile Sync for Windows. Citrix Files for Outlook.
Need Citrix Files for Mac? Download it here: http://dl.sharefile.com/cfmac |
Citrix Files makes accessing your files from a Mac much easier. It allows you to access files and folders from ShareFile directly through Finder on your Mac. Content is streamed when it is accessed and not permanently stored on your computer. Changes made to files in the ShareFile folder are automatically saved back to the cloud. Most Finder operations like drag and drop, copy and paste, move and rename, and others will automatically update to the cloud.
Contents
System Requirements
Install Citrix Files
Sign-in to Citrix Files
Basic Operations
Icon Overlays
Right Click Menu
Menu Bar Icon
Dashboard
Overflow Menu
Preferences
Open and Edit
Conflict Prevention
Troubleshooting
Citrix Files Drive is Unavailable
Reconnect the Drive
Relaunch Citrix Files
Reinstall Citrix Files
Install Citrix Files
Sign-in to Citrix Files
Basic Operations
Icon Overlays
Right Click Menu
Menu Bar Icon
Dashboard
Overflow Menu
Preferences
Open and Edit
Conflict Prevention
Troubleshooting
Citrix Files Drive is Unavailable
Reconnect the Drive
Relaunch Citrix Files
Reinstall Citrix Files
System Requirements
- macOS 10.12 Sierra
- macOS 10.13 High Sierra
- macOS 10.14 Mojave
- macOS 10.15 Catalina
Note:
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Install
Download the installer DMG. Open the installer package and follow the prompts to install Citrix Files. You will be required to provide an administrator password to complete the installation.
After installation, a volume named “Citrix Files” will appear. You may access this volume by clicking on the Citrix Files menu bar item and then clicking the folder icon. It will also appear in the Favorites sidebar in Finder windows. This volume displays all of the files and folders from your Citrix Files account.
Sign in
When starting the Citrix Files Desktop app for the first time, you are prompted to sign in with your Citrix Files Credentials.
Basic Operations
Citrix Files allows you to manage the files in your Citrix Files account the same way that you would manage files normally through Finder.
Operation | Description |
---|---|
Open and Edit | Double click on a file in the Citrix Files folder. Make any edits necessary and then save the changes. Citrix Files uploads the edited file. |
Download | Drag and drop file(s) or folder(s) from the Citrix Files folder to another folder on your computer. You may also copy and paste files and folders. |
Upload | Drag and drop file(s) or folder(s) from the Citrix Files folder to another folder on your computer. You may also copy and paste files and folders. |
Delete | Right click on a file or folder and select Move to Trash. You may also drag files and folders to the trash. |
Move | Drag and drop file(s) or folder(s) from one location in the Citrix Files folder to another. |
New Folder | Create a new folder in Citrix Files folder. |
Quick Tip: The new local storage folder selection feature: Storage Folder Recently accessed files and files made available offline are stored in a cache folder for fast access. In most cases, there is no need to change this location. Some users with hard drive partitions may wish to store cache data on another partition. You may change the folder where the cache is stored by clicking storage folder.
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Icon Overlays
Files and Folders will have an icon overlay representing the status of that item. The following defines what each icon overlay represents:
Online-only files. These folders and files don’t take up space on your computer. Note: You may not open online-only files / folders when your device isn’t connected to the Internet. |
Mixed state Folder occurs when you have some items within it are mixed across online-only, always offline and/or cached. Note: When you open an online-only file, it is download to your device and becomes a cached file. You can open cached files anytime, even without internet access. If you need to free up space, you can change the file back to online only. To do so just right-click the file and select ‘to be set’ or go to the Citrix Files dashboard – settings – free up space |
Only files or folders that you mark as “Make available offline” will have a green circle with the white check mark. These files or folders are downloaded to your device and are available offline. Note: To bring these files or folders back to online-only, you need to right-click on the file or folder and select “Make available online.” |
The file or folder is currently syncing to the cloud. Note: This means upload and downloads are currently in progress. |
The file is currently checked out. |
Right Click Menu
When you right click on a file or folder within Citrix Files, you will see some additional options. These options give you access to the functions available in Citrix Files for these items. Options will vary based on the types of files or folders you have selected, permissions, and account settings.
Operation | Available For | Description |
---|---|---|
Share | Files and Folders | Copy Link - Copies a Citrix Files download link. Link settings will be determined by the Share options in your Preferences. Email with Citrix Files - Send a download link through email. Email options may be customized before sending, or by modifying default options in your Preferences. Email with mail app - Opens the Mail app in Mac OS. A new message is generated that contains a Citrix Files download link Initiate Approval - (For a single file only) Initiate an approval workflow on a file |
Request Files | Single Folder | Copy Link - Copies a Citrix Files upload link. Link settings will be determined by the Share options in your Preferences. Email with Citrix Files - Send a upload link through email. Email options may be customized before sending, or by modifying default options in your Preferences. Email with mail app - Opens the Mail app in Mac OS. A new message is generated that contains a Citrix Files upload link |
Check Out | Single File | Check Out a file to prevent other users from making changes |
View Details | Single File or Folder | View detailed information for a file or folder. The details window provides access to multiple file versions, notes, or checkout details |
Refresh Contents | Single Folder | Folder contents should update automatically as changes are made, but you may refresh contents manually using this function |
Additional actions are available under More Options.
Operation | Available For | Description |
---|---|---|
Download | Files and Folders | For file(s) and folder(s), download allows you to download file(s) or folder(s) to a specific location on your computer. Note: For improved performance, use this option for large file downloads or downloading a large number of items. These downloads are optimized for bulk operations and do not store data in the cache. |
Upload | Single Folder | Right click on a folder and upload allows you to upload files and folders from a specific location on your computer. Note: For improved performance, use this option for large file uploads or uploading a large number of items These downloads are optimized for bulk operations and do not store data in the cache. |
Manage Permissions | Single Folder | Add users to a folder, modify folder permissions, and copy folder permissions from one user to another. |
Add to Favorites | Single File or Single Folder | Adds the file or folder to the Favorites folder. |
Preview | Single File | Stream a video file without downloading it (Available for .mp4, .ogg, .ogv, and .webm file types). |
Menu Bar Icon
This icon displays the current status of Citrix Files. A spinner over the icon indicates activity.
Uploads in progress or edits that are being saved back to Citrix Files will be indicated by a spinner. You will also see a spinner when navigating to a folder. The spinner indicates that the contents of a folder are being fetched and should appear after the spinner disappears.
Uploads in progress or edits that are being saved back to Citrix Files will be indicated by a spinner. You will also see a spinner when navigating to a folder. The spinner indicates that the contents of a folder are being fetched and should appear after the spinner disappears.
Dashboard
Clicking on the menu bar icon will open the dashboard:
- Recent Files - Files that have been uploaded or edited will appear in the list of recent files. Double click on a file to open it.
- Overflow Menu - Access Preferences, Send Feedback, Help Launch Website, and quit/exit the Citrix Files application.
- Workflow button - Open a window containing Workflows where you can view
- Open Citrix Files Folder - Open the Citrix Files drive in Finder on this Mac.
Overflow Menu
This provides access to Preferences, Send Feedback, Help Launch Website, and Quit.Provide a rating for the app and leave detailed comments.
- Help - Provides links to support and legal resources. This menu also allows you to report a technical problem with the app to the development team.
- Launch Website - Opens the Citrix Files website.
- Quit - Quits the App.
- Preferences - Opens the Preferences for the App.
Preferences
Preference | Description |
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Account | Log out - Logs you out of your account. Cached files are deleted |
App Settings | Cache - Hover over the ? for details and cache usage Clear Cache - This removes ached files Reset App settings - Removes folder structure archive and cached files. Doing this will quit and relaunch Citrix Files for Mac to please save any work before resetting. Uninstall - This uninstalls the application. Administrator permissions are required. |
Share Options | Notifications - Set default notifications that are applied when sharing Security - Set default security options that are applied when sharing |
Citrix Client Download For Ipad
Open and Edit
Open and Edit has been tested with the following applications:
- Adobe Acrobat Reader DC
- Adobe Photoshop
- Keynote
- Numbers
- Microsoft Excel 2008, 2011, 2016, 2017
- Microsoft PowerPoint 2008, 2011, 2016, 2017
- Microsoft Word 2008, 2011, 2016, 2017
- Pages
- Preview
- Sketch
- TextEdit
Other applications will be tested and fully supported during the course of the Beta program. Please report any issues you experience with open and edit.
Users are welcome to use Citrix Files for Mac with any application, however when using applications that are not listed above, we recommend saving local copies before uploading to Citrix Files until compatibility has been tested.
Users are welcome to use Citrix Files for Mac with any application, however when using applications that are not listed above, we recommend saving local copies before uploading to Citrix Files until compatibility has been tested.
Conflict Prevention
![Citrix client download mac installer Citrix client download mac installer](/uploads/1/1/9/5/119508888/473109471.jpg)
Citrix Files for Mac provides end user notifications when another user uploads a new version of a file or checks a file out while you are also viewing / editing the file, in order to prevent file conflicts.
Notification when someone uploads a new version of the file you also have open:
Notification when someone checks out a file while you also have that file open:
Notification when someone uploads a new version of the file you also have open:
Notification when someone checks out a file while you also have that file open:
Troubleshooting
Citrix Files Drive is Unavailable
Citrix Files gives you access to the files on your Workspace account by making them available as a storage drive (like an SD card or a thumb drive). This drive needs to mount itself into your Mac's file system before files can be accessed from Citrix Files. If the Citrix Files app experiences an issue with mounting, the app menu bar icon will show a warning symbol. You will need to ensure the drive mounts properly before you may use Citrix Files.
Reconnect the Drive
- Click the Citrix Files menu bar icon.
- Click Reconnect.
Relaunch the App
Citrix Gateway Plugin Download Mac
You may need to relaunch Citrix Files app in case the app experiences an issue with mounting.
- Close any files that may be open in Citrix Files (Ex: You have opened a Word document in Citrix Files).
- Click on the Citrix Files menu bar icon.
- Click on (...).
- Select Quit.
- Open Citrix Files app in your Applications folder.
Reinstall Citrix Files
Citrix Files installs a kernel extension or ext to mount the drive.
- Click the Citrix Files menu bar icon.
- Click on (...) Over Flow Menu
- Select Help.
- Click Uninstall Citrix Files.
- Download and install Citrix Files again.
Additional Resources
CTX237344 - Citrix Files for Mac Known Issues
CTX119253- Language Support for Citrix Products
CTX119253- Language Support for Citrix Products
You are here: User Guide > Setting Up Citrix > Installing Citrix For Mac
Installing Citrix For Mac
Preparing Your System
- Ensure that no local drives are assigned the letters R:, M:, or X:. These drive names will be used to save files within your hosting environment. See How To Save Files for details.
- Log into your system using an administrator account.
- Make sure that the Citrix web client is NOT installed. If you have outdated Citrix clients already installed, you should uninstall them and restart your computer before installing the Citrix Receiver.
Downloading and Installing the Citrix Receiver
- Make sure you are logged into your system using an administrator account and that you have disabled any pop-up blockers and anti-virus software.
- Go to www.Citrix.com/Downloads and download the latest version of the Citrix Receiver for Mac.
- Your download will begin. Once complete, open the Citrix Receiver .DMG file from your Downloads folder (a .DMG file is the Mac equivalent of an executable file).Note: You may need to specify how your system opens the installer, or your security settings may block access to the file.
- To specify how your system opens the installer, double-click the .DMG file and select the 'Install' icon.
- To run the .DMG file (if it is being blocked), right-click the .DMG icon in the installer for options to bypass security settings.
- The Receiver Installer wizard will open and walk you through the installation process. You will be prompted to accept licenses, enter your credentials, and allow installation.
- Once installation is complete, use your browser to navigate to https://www.Senior-Anywhere.com. Log in with your Citrix credentials.
- Verify that the default web browser is set to Native Client.
- From the landing page, click Settings.
- Verify that 'Client for accessing virtual desktops and applications' is set to Native Client.
- If not, click Run Client Detection and follow the system prompts to select/install the native client.
- Click Save if you make any changes. Otherwise click Cancel to return to the landing page.
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